Privacy Policy
Introduction
At ROA Specialist Hospital, we are committed to protecting the privacy and confidentiality of our patients. This Privacy Policy explains how we collect, use, store, and safeguard your personal and medical information, especially when using our telemedicine and online consultation services.
Information We Collect
We may collect the following information when you use our website or services:
- Personal details (Full Name, Email Address, Phone Number, Date of Birth)
- Medical information provided during consultations
- Reasons for consultation and health concerns
- Uploaded medical records or test results (if applicable)
- Communication data (messages, inquiries, or feedback)
How We Use Your Information
Your information is used to:
- Provide telemedicine consultations and medical advice
- Review and interpret laboratory or diagnostic results
- Schedule and manage appointments
- Communicate with you regarding your health and services
- Improve our healthcare services and patient experience
We do not sell or share your personal information for marketing purposes.
Data Protection & Security
We take appropriate measures to protect your information, including:
- Secure website encryption (SSL)
- Protected servers and restricted access to patient data
- Confidential handling of all medical information by qualified personnel
Despite these measures, no system is completely secure, and we encourage patients to share information responsibly.
Telemedicine & Confidentiality
All telemedicine consultations are handled with strict medical confidentiality. Only authorized healthcare professionals have access to your submitted information for the purpose of diagnosis, consultation, or treatment guidance.
Your Rights
You have the right to:
- Request access to your personal data
- Request corrections to inaccurate information
- Withdraw consent where applicable
For any requests, please contact us using the details below.
Contact Information
If you have any questions regarding this Privacy Policy or your data, please contact us:
ROA Specialist Hospital
Phone: +2348088862635
Email: info@theroahospital@gmail.com
Address: 3 Arepo Road, Arepo, Off Lagos-Ibadan Expressway, Ogun State
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with immediate effect.